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Help Center

Ongi etorri / Te damos la bienvenida / Welcome

Administrazio eta zerbitzuetako langilea edo irakasle-ikertzailea bazara, sakatu "Hasi saioa" botoia (goian, eskuinean), zerbitzu guztiak eskuragarri izateko, eta ez soilik IKT zerbitzuak / Si eres PAS o PDI inicia sesión clicando sobre el botón "Iniciar Sesión", ubicado en la parte superior derecha, para acceder a todos los servicios y no únicamente a los TIC / If you are PAS or PDI (non-academic or academic staff), log in by clicking the "Log In" button located at the top right to access all services, not just the IT services

Portals

  • Ikasleak / Estudiantes / Students

    Ongi etorri Deustuko Unibertsitateko ikasle, ikasle berri eta Alumni-entzako laguntza atarira / Te damos la bienvenida al portal de soporte para estudiantes, nuevos estudiantes y Alumni de la Universidad de Deusto / Welcome to the support portal for students, new students and Alumni of the University of Deusto

  • TIC - Tecnologías de la Información y las Comunicaciones

    Ongi etorri Informatika Zerbitzuaren Erabiltzaileari erantzuteko atarira, “IKTei buruzko GPen ataria” / Te damos la bienvenida al portal de atención al usuario del Servicio Informático GPTIC / Welcome to the User Help portal of the “GPTIC” Computer Service.

Suggested forms

  • Eskaera / Petición / Request in Ikasleak / Estudiantes / Students
  • Eskaera / Petición / Request in TIC - Tecnologías de la Información y las Comunicaciones

    Eskaeraren bat egin dezagun behar duzu? / ¿Necesitas que realicemos alguna petición? / Do you need to request something?

  • Gorabehera / Incidencia / Incident in TIC - Tecnologías de la Información y las Comunicaciones

    Arazoak dituzu zure ekipoarekin? Ezin duzu aplikazio batekin lan egin? / ¿Problemas con tu equipo? ¿No puedes trabajar con una aplicación? / Problems with your computer? Do you have any problems with an application?

  • Ordenagailuak / Portátiles / Laptops in Ikasleak / Estudiantes / Students

    Hautatu aukera hau Donostiako edo Bilboko campusean ikasten ari bazara eta erakundeko eskuko ordenagailuarekin arazorik baduzu / Escoge esta opción si estudias en el campus de Donostia-San Sebastián o en el de Bilbao y tienes algún problema con tu portátil institucional / Choose this option if you are a student at the San Sebastian or Bilbao campus and you have a problem with your institutional laptop.

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